Identification of the complaining consumer

Full name

Address

Identity document

Document number

Phone / mobile phone

I am a minor

Name of Father / Mother / tutor

Address

Phone / mobile phone

Identification of the contracted asset

Product

Service

Amount claim

Description

Consumer Claim and Order Detail

Claim

Complain

form_restaurant_choose_local

Detail

Order

* The formulation of the claim does not prevent resorting to other means of dispute resolution nor is it a prerequisite for filing a complaint with INDECOPI.

* Der Anbieter muss innerhalb einer Frist von höchstens fünfzehn (15) Kalendertagen auf die Beschwerde antworten und kann den Zeitraum um weitere fünfzehn (15) Tage verlängern, nach vorheriger Mitteilung an den Verbraucher.

Reklamationsbuch

Identification of the complaining consumer

Identification of the contracted asset

Consumer Claim and Order Detail